The installation of state-of-the-art Selective Catalytic Reduction (SCR) equipment at our Big Bend Power Station Unit 1 is complete. Big Bend Power Station’s Unit 1 is the fourth and last of four units to receive the new equipment, which is designed to further reduce nitrogen oxide (NOx) emissions at the plant. The Unit 4 SCR was completed in June 2007, Unit 3 was completed in May 2008 and Unit 2 was completed in May 2009. Read the news release.
Hurricane season runs from June 1 to Nov. 30, but Tampa Electric prepares year-round to deal with the potential impacts of hurricanes and widespread power outages. Tampa Electric’s comprehensive storm plan is in place and ready to help restore power as safely and quickly as possible in the event of severe weather. The company also recommends that customers have a storm plan in place for their homes or businesses. Visit our Weather Watch section for important hurricane season safety guidance and resources to help you prepare.
Tampa Electric offers several energy-efficiency programs to both residential and business customers. The initiatives, such as the innovative Energy PlannerSM program, are designed to make it easy for customers to save energy through responsible usage.
Our online forms make it easy for you to make bill payments, turn on, turn off or transfer service, report a power outage, change your mailing address or phone number and more from your computer without the need to speak to a Customer Care representative. Check out our Customer Service page to learn more.
On the go? Take us with youTampa Electric has launched a new mobile Web site specifically optimized for mobile devices and smart phones. You can access Tampa Electric’s Customer Care contact numbers, payment mailing address, payment locations and even link to online bill payment. The mobile site will also provide safety information and updates on power outages with estimated restoration times. Visit the mobile site from your mobile device at m.tampaelectric.com.
Call toll-free 1-877-588-1010 to report a power outage or public safety concern. Our automated system matches your phone number or account number to your address, helping us pinpoint the outage. To fully utilize the system, update your primary and alternate phone numbers. The system can recognize your phone numbers and account number and match them to your residential or business address when you call, helping us locate outages quickly. If you have not updated your phone numbers when you call the system, you will need to enter your account number for the system to recognize your address. Download and print this handy reminder card in English or Spanish and keep it in a convenient location.
Our outage map provides real-time power outage information that is updated every 15 minutes. Find out the size of the outage, estimated restoration time and approximate number of customers affected. The outage map page also includes a toll-free number to report an outage through our automated power outage system, safety tips and more.
Use the online form to let us know when streetlights or area lights are out or malfunctioning in your neighborhood.
Follow Us 
5/28/10:
Tampa Electric prepares year-round for hurricane season
