Our new online solar calculator can help residential and business customers determine how much it will cost to install their own solar panel systems. The average residential solar installation is about 5 kilowatts (kW), while the average commercial PV system is about 25 kW in size. View the news release.
Tampa Electric offers several energy-efficiency programs to both residential and business customers. The initiatives, such as the innovative Energy PlannerSM program, are designed to make it easy for customers to save energy through responsible usage.
Our online forms make it easy for you to make bill payments, turn on, turn off or transfer service, report a power outage, change your mailing address or phone number and more from your computer without the need to speak to a Customer Care representative. Check out our Customer Service page to learn more.
Tampa Electric’s free environmental education facility features new exhibits, games for kids and a hurricane simulator. That’s in addition to the vibrant Florida plants and birds on display and – when the water temperature of Tampa Bay falls below 68 degrees Fahrenheit – manatees up close in the wild. From Nov. 1 through April 15, join the more than 2.7 million visitors who since 1986 have to come to experience a unique destination in Apollo Beach.
On the go? Take us with youTampa Electric has launched a new mobile Web site specifically optimized for mobile devices and smart phones. You can access Tampa Electric’s Customer Care contact numbers, payment mailing address, payment locations and even link to online bill payment. The mobile site will also provide safety information and updates on power outages with estimated restoration times. Visit the mobile site from your mobile device at m.tampaelectric.com. Read the news release.
Our new outage map provides real-time power outage information that is updated every 15 minutes. Find out the size of the outage, estimated restoration time and approximate number of customers affected. The outage map page also includes a toll-free number to report an outage through our automated power outage system, safety tips and more. Read the media release.
Call toll-free 1-877-588-1010 to report a power outage or public safety concern. Our automated system matches your phone number or account number to your address, helping us pinpoint the outage. To fully utilize the system, update your primary and alternate phone numbers. The system can recognize your phone numbers and account number and match them to your residential or business address when you call, helping us locate outages quickly. If you have not updated your phone numbers when you call the system, you will need to enter your account number for the system to recognize your address.
Download and print this handy reminder card in English or Spanish and keep it in a convenient location.
Use the online form to let us know when streetlights or area lights are out or malfunctioning in your neighborhood.
