Tampa Electric has filed a proposal with the Florida Public Service Commission (FPSC) to increase its energy-efficiency goal of 200 million kilowatt-hours (kWh) for the next 10 years – an increase of 70 percent over the company’s current goal. To achieve this aggressive goal, the company plans to enhance several of its current 27 customer programs and explore new program opportunities for all customer sectors: residential, commercial and industrial. The FPSC will review and rule on the energy efficiency goal proposal in the coming months. Implementation of programs will begin in early 2010.
Learn more about our energy-efficiency programs and read the news release for more information.
During hurricane season, which runs from June 1 to November 30, we urge you to join us in making preparation and safety top priorities. As part of our preparedness effort, we’ve invested in the 10-point storm hardening project developed by Florida’s investor-owned electric utilities in conjunction with the Florida Public Service Commission. We’ve also made enhancements to customer service and implemented equipment upgrades to better serve you in the event severe weather impacts our area. Read our news release to learn more.
Read more about our preparations and safety guidance for your household in our Weather Watch section.
To report a power outage or electrical emergency such as a downed power line, call Tampa Electric’s dedicated toll-free automated system at 1-877-588-1010. The system can recognize your phone number when you call, matching it to your address to help us locate outages quickly. To best utilize the system, we ask that you update your primary and alternate telephone numbers using our easy forms for residential or business customers. If you do not have your phone number updated in our system when you call, you will need to enter your Tampa Electric account number. In the event severe weather forces evacuation of our call center, our new Mutual Assistance Routing System enables customer service representatives from other utilities to answer your calls.
Our online forms make it easy for you to make bill payments, turn-on, turn-off or transfer service, report a power outage, change your mailing address or phone number and more from your computer without the need to speak to a Customer Care representative. Check out our Customer Service page to learn more.
Use the online form to let us know when streetlights or area lights are out or malfunctioning in your neighborhood.
